Payment Methods
Payment Methods
This Payment Methods page explains the payment options accepted by Urbanvibestore for purchases made through https://urbanvibestore.shop. We aim to provide a secure, clear, and convenient checkout process for every customer.
1. Accepted Payment Methods
Urbanvibestore currently accepts payment through PayPal and Venmo when these options are available during checkout. Available payment options are displayed before you submit your order, so you can review the payment method, shipping cost, and order total before completing your purchase.
PayPal Checkout
PayPal is a convenient payment option for customers who prefer to pay through their PayPal account or available PayPal-supported funding sources. We recommend PayPal for customers who want a familiar and secure checkout experience.
Venmo Checkout
Venmo may be available for eligible customers at checkout. Customers using Venmo should make sure their Venmo account is active, properly funded, and authorized for the purchase before submitting the order.
| Payment Method | Status | Customer Notes |
|---|---|---|
| PayPal | Accepted when available at checkout | Recommended for a secure, familiar, and convenient online checkout experience. |
| Venmo | Accepted when available at checkout | Customers should confirm their Venmo account and funding source before payment. |
2. Secure Payment Processing
Payment security is important to Urbanvibestore. Payments are processed through trusted third-party payment service providers. Urbanvibestore does not directly store PayPal passwords, Venmo login details, full card numbers, bank passwords, or sensitive payment authentication information on our website.
During checkout, payment information may be securely transmitted to the payment provider for authorization, verification, fraud prevention, and transaction processing. The payment provider may approve, decline, or review a payment based on its own security checks and account status.
| Security Topic | How It Works |
|---|---|
| Payment Processing | Handled through secure third-party payment services. |
| PayPal Login Details | Customers should never send PayPal passwords or login credentials by email. |
| Venmo Login Details | Customers should never send Venmo passwords or login credentials by email. |
| Transaction Review | Payments may be reviewed by the payment provider for security and authorization purposes. |
3. Payment Authorization
By placing an order on https://urbanvibestore.shop, you confirm that you are authorized to use the selected payment method. You also confirm that the billing details, contact information, shipping information, and payment information provided during checkout are accurate and complete.
Orders may not be processed if payment is declined, incomplete, flagged for review, or unable to be verified. Urbanvibestore reserves the right to hold, cancel, or request additional verification for an order if payment authorization cannot be confirmed.
4. Failed or Declined Payments
A payment may fail or be declined for several reasons. In many cases, declined payments are controlled by PayPal, Venmo, the customer’s funding source, bank, or payment provider rather than Urbanvibestore.
| Possible Reason | Recommended Action |
|---|---|
| PayPal account issue | Log in to PayPal and review your account status or available payment source. |
| Venmo account issue | Check your Venmo account, funding source, and transaction permissions. |
| Insufficient funds | Use another available funding source or contact your payment provider. |
| Security review | The payment provider may require additional verification before approving the transaction. |
| Incorrect account or billing details | Review your payment account information and try again if appropriate. |
If your payment does not go through, please check your PayPal or Venmo account and try again. You may also contact the payment provider directly for more information about the declined transaction.
5. Payment Timing and Order Processing
Payment is submitted during checkout. Once payment is successfully authorized, the order may move into our order review and processing workflow. Payment approval does not mean the order has shipped. Shipping occurs after the order has been processed, prepared, and handed to the carrier.
Our order cut-off time is 5:00 PM EST, Monday through Friday. Orders placed before the cut-off time may begin processing the same business day. Orders placed after the cut-off time may begin processing the next business day. Our standard handling time is 1 business day.
| Order Stage | What Happens |
|---|---|
| Checkout Submitted | Customer selects PayPal or Venmo when available and submits the order. |
| Payment Authorization | The payment provider verifies and authorizes the transaction. |
| Order Confirmation | A confirmation email is sent after successful checkout. |
| Order Processing | The order begins handling according to our processing schedule. |
| Shipping Confirmation | Tracking information is sent after the order is shipped. |
6. Order Total and Shipping Cost
The order total shown during checkout includes the product price, applicable shipping cost, and any other charges displayed before payment is completed. Customers should review the full order summary carefully before submitting payment.
Urbanvibestore uses a flat-rate standard shipping fee of $7. If PayPal, Venmo, a bank, or another payment provider applies account-related fees, currency conversion fees, or funding-source charges, those charges are controlled by the payment provider and are not charged by Urbanvibestore.
7. Refunds to Original Payment Method
If a refund is approved under our Return & Refund Policy, the refund will generally be issued to the original payment method used at checkout. Approved refunds are processed within 5 business days after the return is received, inspected, and approved.
After Urbanvibestore submits a refund, PayPal, Venmo, your bank, or your payment provider may require additional time to post the funds to your account. This posting time is controlled by the financial institution or payment platform and may vary.
| Refund Topic | Urbanvibestore Policy |
|---|---|
| Refund Method | Usually returned to the original payment method. |
| Refund Processing Time | Within 5 business days after approval. |
| Return Window | 40 days from the delivery date for eligible returns. |
| Return Fees | No return processing fees, refund handling fees, or restocking fees for eligible returns. |
8. Payment Safety Tips
Customers should use safe checkout practices when shopping online. Protecting your payment information helps reduce the risk of unauthorized activity and checkout problems.
- Use a secure internet connection when placing an order.
- Review the website address before entering or approving payment.
- Make sure your PayPal or Venmo account information is accurate.
- Do not share PayPal passwords, Venmo passwords, verification codes, or sensitive account credentials by email.
- Contact PayPal, Venmo, or your funding provider immediately if you notice unauthorized activity.
- Contact Urbanvibestore only through support@urbanvibestore.shop for order-related support.
9. Payment Methods Summary
| Topic | Summary |
|---|---|
| Accepted Payment Methods | PayPal and Venmo when available at checkout. |
| Recommended Payment Method | PayPal is encouraged for a familiar and convenient checkout experience. |
| Payment Security | Payments are processed by trusted third-party payment services. |
| Sensitive Payment Data | Urbanvibestore does not directly store PayPal or Venmo login credentials. |
| Refund Method | Approved refunds are generally returned to the original payment method. |
| Refund Timeline | Within 5 business days after approval. |
| Support Email | support@urbanvibestore.shop |
| Support Hours | Monday – Saturday, 8:00 AM – 7:00 PM EST |
10. Contact Us
If you have questions about payment methods, checkout issues, declined payments, refund status, or order confirmation, please contact our customer support team.
Store: Urbanvibestore
Website: https://urbanvibestore.shop
Address: 6203 Day Lilly Ln, Charlotte, NC 28216, United States
Email: support@urbanvibestore.shop
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM EST
For faster support, please include your order number, full name, email address used at checkout, and a clear description of your payment concern.